Your Fixed Ops Growth
Starts with Retention
We help GM Retailers re-engage lost customers and maximize service retention
with innovative customer experience strategies.
Trusted by Service Managers & Fixed Ops Directors across the U.S.
Retention Made Easy
We handle the strategy, tech, and outreach —
You focus on the drive.
More ROs,
Less Ad Spend
Bring back lost customers with personalized re-engagement flows.
Experience That Sticks
Improve every customer's touchpoint to earn absolute loyalty.
"Most dealerships lose 60% of customers after the first service visit."
We fix that.With Done-For-You retention campaigns
and digital service experience tools.
How It Works
This is how The Fixed-Ops Loyalty Framework™️ will turn your lost customers into new appointments
using smart messages, easy follow-ups, and real service data.
Step 1: Discovery Call to Get Started
We’ll talk for 15 minutes to learn about your dealership and what you need help with.
Step 2: Identify Lost Customers
Send us your PASE Retention List.
We find out why they haven't been back, discover patterns of why they are not coming back, and remove leads who no longer fit your criteria..
Step 3: Build Your The Fixed-Ops Loyalty Framework™️
Let us create custom outreach messages (text + email) that feel personal and helpful — all ready to send.
Get Follow up messages that guarantee Post-Service satisfaction. And, we develop scripts geared towards your offers and promotions.
Step 4: Launch Campaign and Watch
We launch the Framework and track how people respond.
Now, you can sit back and watch.
Step 5: Get New Appointments
As customers respond, they start calling, texting, or booking online. You’ll see more appointments — and more cars in your service lane.
Let's boost your retention
Ready to re-engage your lost customers and drive more ROs?
